Crypto Marketing Guarantees and Refunds

What does a crypto marketing guarantee cover?

A Web3Do guarantee covers delivery of the campaign work and placements named in your approved scope. It does not turn a platform placement into a promise of a particular market response. Before approval, check that each item names a platform, format, delivery window and the evidence you will receive.

For example, a trending campaign should specify the agreed visibility placement and its delivery window; a content or community engagement campaign should specify the work to be completed. The details matter: “promotion” alone is not a verifiable deliverable. For an overview of our operating approach, see how we work.

Your written scope should make clear:

• Which placements, assets or campaign tasks are included.
• The expected delivery window and any client dependencies, such as timely asset approval.
• What record confirms completion, such as a live placement, published item or campaign report.
• Any exclusions or alternative formats that require your approval.

Review the scope before confirming. If a requested item is not listed, ask for it to be added rather than relying on an informal expectation. This gives both sides a practical standard for checking completion.

What happens if an agreed placement is not delivered?

If Web3Do cannot deliver an item listed in the approved scope, we review the issue with you and propose a remedy for the undelivered work. Depending on the circumstances and the written terms, that may be a make-good placement or a refund of the fee allocated to the item that was not delivered.

A make-good should be specific, not an open-ended promise. The proposal should identify the replacement placement or work, its timing and how completion will be evidenced. We will seek your approval before substituting a materially different format or channel. For a bundled campaign, the approved proposal is the reference for identifying the value of each deliverable and any refund due.

To help resolve a delivery concern efficiently, send your project contact the relevant scope item, the expected window and any evidence you have. We will compare those details with the campaign record and explain the next step. The applicable terms are set out in our terms of service; ask us to clarify any remedy before you approve a proposal. For general questions or a campaign-specific review, contact our team.

Which results are outside the guarantee?

The guarantee is for Web3Do’s agreed delivery, not the response of a third-party platform or the wider market. No agency can promise a token price, virality, a lasting trending position, listing approval or a particular ranking. CoinMarketCap and CoinGecko make their own listing and display decisions; trending surfaces such as DEXScreener and DEXTools can change through platform review, eligibility rules and placement rotation. Audience and market response are also outside Web3Do’s control.

That distinction does not make campaign reporting vague. We can document the work completed and share the agreed evidence, while separating delivery facts from platform or market outcomes. When reviewing a proposal, ask which items Web3Do directly controls and which require a platform decision. Then confirm that the guarantee applies to the former, not to an outcome controlled by someone else.

For a broader view of campaign formats, browse trending campaigns or listings and verification. You can also review pricing to understand how scopes are presented. The written proposal remains the source of truth for your specific deliverables, exclusions and remedy.